All our spices are sourced directly from farms in the Idukki district of Kerala, India — one of the world's most biodiverse spice-growing regions. We operate from Rajakumari, at high altitudes that produce the most aromatic and nutrient-rich spices. There are no middlemen in our supply chain.

Every batch is harvested at peak ripeness and processed with minimal handling to preserve natural oils and aroma. We ship directly from source without intermediaries, so spices reach you within days of processing — not months sitting in a warehouse. We never add artificial preservatives, colors, or fillers.

We deliver across India in 4–5 working days. Orders above ₹649 qualify for free delivery. Orders below ₹649 attract a flat shipping fee. Track your order via the confirmation email or reach us on WhatsApp.

Cardamom is graded by pod size. 8mm pods are larger, hold more essential oils, and produce a bolder, more complex aroma — this is export quality, prized by chefs, tea connoisseurs, and premium spice traders. 7mm pods are smaller and more commonly found in retail markets. PureLeven sources exclusively the 8mm grade from Idukki's high-altitude farms.

Store spices in an airtight container away from direct sunlight, heat, and moisture. A cool, dry kitchen cabinet works best. Whole spices like cardamom pods, black pepper, and cloves retain potency for 12–18 months when stored properly. Avoid keeping them near the stove or in clear containers exposed to light.

We stand behind every product we ship. If you receive a damaged, incorrect, or unsatisfactory item, contact us within 7 days of delivery via WhatsApp (+91 88482 65849) or email at purelevenexim@gmail.com. We will arrange a replacement or full refund. Quality complaints are always our highest priority.